ExamSoft Support Schedule- Mid-term Exams

Dear Students,

As mid-term exams are approaching, this is a reminder to re-install ExamSoft to the updated version. Previous ExamSoft users that have not used or updated the software since September 1, 2012 must completely uninstall and re-install SofTest on their computer before the next exam period. Please take note that the policies are strictly enforced and students are responsible for knowing the rules and guidelines as explained in the ExamSoft workshops.

On a side note, you will find below the ExamSoft support schedule for mid-term exams. IT and AT will not be going into any classrooms before an exam start time to assist with the exam startup for any 1L first semester courses. However, students may seek support at the locations listed in the support schedule. The support schedule will be placed by all the elevators on every floor. IT support and AT support will be available for the beginning of every exam during the exam period (please consult the support schedule for a specific location). Should you experience any technical issues, you may seek technical support, however, no extra time will be granted to you if you leave the classroom or have technical issues. You are advised to follow the troubleshooting steps outlined in the workshops, and if the steps fail you should immediately start to handwrite where you left off in ExamSoft.  AT and IT will make every effort to ensure that students who wish to use ExamSoft are able to, but it is ultimately the students’ responsibility to ensure their computers are updated and functioning properly.

If you have any questions relating to the policies or need technical support please contact the Academic Technology team.

Date Time Location
Monday, October 08, 2012 8:00am-9:00am Academic Technology (suite 410)
9:30am-10:30am 2nd Floor Knowledge Bar & Academic Technology (suite 410)
11:00am-5:00pm Academic Technology (suite 410)
After 5:00pm Please see IT  Help Desk (2nd floor in Library)
Tuesday, October 09, 2012 8:00am-5:00pm Academic Technology (suite 410)
After 5:00pm Please see IT  Help Desk (2nd floor in Library)
Wednesday, October 10, 2012 11:30am-12:45pm 5th Floor Knowledge Bar & Academic Technology (suite 410)
1:00pm-5:00pm Academic Technology (suite 410)
After 5:00pm Please see IT  Help Desk (2nd floor in Library)
Thursday, October 11, 2012 8:30am-9:30am Academic Technology (suite 410)
10:00am-10:45am 2nd Floor Knowledge Bar & Academic Technology (suite 410)
11:00am-5:00pm Academic Technology (suite 410)
After 5:00pm Please see IT  Help Desk (2nd floor in Library)
Friday, October 12, 2012 8:30am-9:30am 5th Floor Knowledge Bar
10:00am-5:00pm Academic Technology (suite 410)
After 5:00pm Please see IT  Help Desk (2nd floor in Library)