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William “Bill” Flannery is the Country’s foremost expert on law firm business development and sales and his WJF Institute in Austin, Texas has hosted partners from many of country’s most well-respected law firms. The WJF Institute’s primary focus is client development and client relationship management, law firm marketing and marketing support programs. The WJF Institute also trains lawyers and provides related consulting services in substantive legal skills, law firm management and leadership. In addition to his work with the WJF Institute, Bill has been a member of the ABA’s Law School Curriculum Committee and lectured in law schools, graduate and undergraduate schools in the United States and overseas on strategic planning, technology and marketing. Bill has published numerous articles on marketing, technology and law firm management in law journals and legal publications. More information on Bill and the WJF Institute can be found at www.wjfinstitute.com.